Terms and Conditions – Gippsland Media

This page contains the following important terms:

Website Terms of Use
Privacy Policy
Terms of Sale

TERMS OF USE

CONTRACT

These Terms govern your use of www.gippslandmedia.com.au (Website). By accessing the Website, you agree to these Terms, forming a contract between Gippsland Media (we, us, our), ABN 49 524 952 173 and persons who access the Website (you). We may update these Terms periodically, with changes taking effect once posted on the Website. Please review them carefully. For enquiries, contact us at contact@gippslandmedia.com.au. If you do not agree to the terms and conditions contained in the website terms of use, our privacy policy or our terms of sale, you must cease using our site and services immediately.

The information on this site and in our courses is not financial or investment advice. We do not offer financial services or recommend financial products and do not hold an Australian Financial Services licence.

Testimonials and insights shared on our Website are for illustration only. They reflect actual client experiences but do not guarantee similar outcomes for others.

LICENCE TO USE THE SITE

We grant you a non-exclusive, worldwide, non-transferable licence to use the Website under these Terms. You may access the Website through a standard web browser and print pages for personal, non-commercial use. We reserve the right to modify or discontinue the Website at any time and may temporarily make it unavailable for maintenance. If you breach these Terms, we may terminate your licence to use the Website without notice.

PRIVACY

Gippsland Media takes your privacy seriously and by using our Website, you agree that we will collect and manage your personal information in accordance with our Privacy Policy. You agree to our Privacy Policy below.

We may, occasionally, share screenshots of your posts for social media and advertising purposes to encourage others, but your photo and name will always be blocked out to remove your identity, unless you give us written permission over email or instagram to share your results with your name and/or photo. Your privacy is important to us.

LINKS TO THIRD PARTY WEBSITES

The Website may contain links to third-party sites. We are not responsible for, nor do we endorse, the content, operations, products, or services of those websites. Please review their privacy policies and terms of use when visiting.

INTELLECTUAL PROPERTY

All materials on the Website, including text, graphics, logos, and software, are protected by copyright owned or licensed by us. You may download and print materials for personal, non-commercial use, provided they remain intact, are used lawfully, and are properly attributed. Modifying, copying, or distributing these materials without written permission is prohibited unless allowed by law.

TRADEMARKS

Trademarks on the Website belong to their respective owners. Do not use any trademarks displayed without written permission from us or the third-party owner.

NO SPAM

Publishing email addresses on the Website does not imply consent to receive unsolicited commercial messages or SPAM.

DISCLAIMERS

While we strive to provide accurate and high-quality content, we make no guarantees regarding the accuracy, completeness, or fitness for purpose of any material on the Website. We do not ensure that downloads from the Website are virus-free, and you assume all risks associated with their use. Conduct a virus check before using any downloaded files. We are not liable for any loss or damage resulting from the use of the Website, linked sites, or materials, including virus transmission.

LIMITATION ON LIABILITY

When you acquire services from us, certain guarantees under Australian Consumer Law apply. Subject to this law and to the fullest extent permitted:

(a) We are not liable for any indirect, incidental, special, or consequential damages, including loss of profits, resulting from your use of or inability to use the Website or courses.
(b) We exclude all implied guarantees, conditions, and warranties.

For the avoidance of doubt, nothing in these Terms limits or restricts your ability to make a claim that may be available to you for our failure to comply with a guarantee under the Australian Consumer Law.

JURISDICTION

These Terms are governed by and to be construed in accordance with the laws of Victoria, and the Commonwealth of Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Victoria. If any of these Terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms which will continue in full force and effect.

QUESTIONS & SUPPORT

Should you have questions and queries they can be sent to contact@gippslandmedia.com.au at any time. If you email here, a response will be sent within 48 hours in business hours Monday – Friday (AEDT). Our customer service team is not a private coaching service or a source of personalised content mentoring. If you would like more, direct help and access to Chad or Mali for your questions, you can reach out to us via contact@gippslandmedia.com.au for information on how to book strategy sessions.

PRIVACY POLICY

Gippsland Media ABN 49 524 952 173 (“we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of gippslandmedia.com.au, including any content, functionality and services offered on or through gippslandmedia.com.au (the “Website”), whether as a guest or a registered user.

When you visit the Website, we collect certain information about you automatically and through any voluntary actions you take. This policy covers information collected on the Website and through email, text, or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

Children Under The Age Of 13

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website. If we discover personal information from a child under 13 without parental consent, we will delete it. If you believe we have collected such information, please contact us at contact@gippslandmedia.com.au.

Information We Collect About You

When you access the Website, we will learn certain information about you during your visit.

Information You Provide To Us. We collect information you provide through forms, surveys, search queries, comments, feedback, and orders on the Website. This information helps us deliver services, improve performance, and offer promotions.

Automatic Data Collection. As you navigate the Website, we may use tools like Google Analytics to gather information about your device, browsing patterns, and location. This data helps us enhance the Website and services. Automatically collected data does not include personal information unless you provide it voluntarily, in which case, it may be linked.

Use of Cookies And Pixels

Similar to other commercial websites, our website utilises a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

We reserve the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. We reserve the right to use these pixels in compliance with the policies of the various social media sites.

Third Party Use Of Cookies

We use cookies and server logs served by third-parties, to collect data on how you use the Website, such as visit times, pages viewed, and the websites you visited before and after ours. Cookies are small text files stored on your computer. We may also use social media pixels to track visitors for tailored advertising in line with social media policies.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Email Information

If you email us, we may retain your email address, message content, and our responses. We protect these communications as we do all other information received online, by mail, or by phone. This applies to emails sent during registration, sign-ups, or purchases. See our email policies below for more details.

Email Policies

We keep your email address confidential and do not sell, rent, or lease our email lists to third parties, except as outlined in the “Disclosure of Your Information” section. We follow federal laws in maintaining email information.

In compliance with the CAN-SPAM Act, our emails clearly identify the sender and provide contact information. Each email includes an option to unsubscribe, allowing you to stop receiving emails from us.

Email Subscriptions
If you sign up for free resources, training, webinars, or purchase products, you will be automatically subscribed to our free email newsletter. You can unsubscribe anytime using the link in our emails or by contacting us at contact@gippslandmedia.com.au.

How Do We Use the Information That You Provide to Us?

We use the personal information you provide to operate and present our Website, offer products and services, manage subscriptions, fulfil contracts, provide customer service, and support our business activities. We may also use your information to send you tailored offers from third parties, earning a commission if you choose to purchase. Additionally, we may display ads based on your interests and activities.

Disclosure Of Your Information

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

We do not sell, rent, or transfer your information unless:

– We share it with subsidiaries, affiliates, or service providers to offer you services.

– It is necessary to enforce our terms or contracts, such as involving a lawyer or collection agency.

– It is part of a business transfer, like a merger or sale of assets.

– We are legally required to do so, or to protect our rights. In other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

How Do We Protect Your Information and Secure Information Transmissions?

We use standard security measures to protect your information, including working with reputable third-party vendors. However, email is not a secure communication method, so avoid sending private information via email unless necessary and at your own risk. Sensitive data, like credit card information, is transmitted securely through SSL.

We use software to create summary statistics, monitor site security, and ensure our service remains accessible by identifying unauthorised activities or system issues.

Policy Changes

We will update this page with any changes to our privacy policy. If we make significant changes to how we handle your personal information, we will notify you via email and/or with a notice on our homepage. The last revision date is listed at the bottom of this page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Visitors’ GDPR Rights

If you are in the EU, you have specific rights under the GDPR, including:
– The right to access, rectify, or erase your data.
– The right to restrict or object to data processing.
– The right to data portability.
– The right to withdraw consent at any time without affecting prior processing.
– The right to file a complaint with a supervisory authority.

We will retain your information until you request deletion, we no longer use our data providers, or we determine that retaining the data is no longer justified. We only request information necessary to enter into a contract with you and will not require consent for unnecessary processing.

Contact Us

We welcome your questions or comments regarding the Privacy Policy:

Gippsland Media
PO Box 1346
Bairnsdale, VIC 3875
Australia

Email Address: contact@gippslandmedia.com.au

Any complaint of breach of privacy may be made via email to contact@gippslandmedia.com.au.

We will use our best efforts to respond to any complaint within 10 business days of the date of receipt. We will attempt to resolve your complaint to your satisfaction. If you are not satisfied with how we deal with your complaint you may contact the Australian Information Commissioner, whose contact details can be found at http://www.oaic.gov.au/.

TERMS OF SALE

Definitions

We, us, our meaning Gippsland Media.

You and your mean the purchaser of goods, audio or video content from Gippsland Media.
This is a contract between us and you.

“Lifetime Access” refers to unlimited access to the course or program content for the entire duration of the course or program’s operational lifetime, not for your life or the life of Gippsland Media.

Contract

When you purchase audio or video content from us, you receive a limited, non-exclusive, non-transferable licence to use it for personal, non-commercial purposes only. You agree not to copy, reproduce, distribute, sell, modify, or commercially exploit the content in any way. Any breach of this contract may result in the termination of your licence.

We may terminate your licence to use any purchased products if you breach this contract.

Payment

You may request to make payment by instalments. If you and we agree that you may make payments by instalments, you must pay all instalments on or before each due date. The due date for each instalment is 30 days after purchase and payment of the first instalment and 30 days after each previous instalment.

Gippsland Media is an Australian-based business. If you are located outside of Australia, your banking institution may apply international fees and currency conversion charges to payments made to Gippsland Media. These fees are outside of our control and may be checked with your banking institution. All goods sold by us are charged in the currency listed on the order form. If you are located in Australia the price includes Australian Goods and Services Tax.

The Australian Consumer Law and limitation of liability

We are not liable for any loss, damage, or injury resulting from the use of our products or services. Our liability is limited to repairing or replacing defective products within one year of purchase, as required by Australian Consumer Law. For non-personal use products, our liability is limited to the cost of repair or replacement. We are not responsible for any delays or failures caused by events beyond our control, such as natural disasters or supply shortages.

Nothing in this contract limits your rights under Australian Consumer Law.

Refunds & exchanges

Voluntary refunds on courses:

If you work through a course, digital product, program, or mastermind and complete the suggested actions but are not completely happy with it, we will refund your money. These courses have a 14 day money back guarantee and refund period. Sales with promotional discounts, live events, coaching and services are final and non-refundable.

We believe in our courses and have seen our clients experience fantastic results from investing in our strategies. This type of progress requires you to follow the course and do the work. A change of mind does not constitute a valid reason for cancellation and request for a refund. In considering your refund, we may also charge an admin fee at our discretion.

Requests for refunds must be made in writing within the 14 day refund period.
If you receive a refund you must delete every copy of the product and materials that you have downloaded as well as copies you have placed on other devices or media.

Under Australian Consumer Law, you may be entitled to a refund or replacement for major failures. Refunds will be processed within two weeks of your claim. If you need to return goods, you are responsible for return costs unless they are substantial. Refunds will be issued in the original payment currency, and you may incur exchange costs.

If you receive a refund, you must delete all copies of the product and materials.
Being removed or banned from a Facebook group does not entitle you to a refund of your enrolment fee.

Disclaimer of warranties

We make no warranties regarding the delivery, accuracy, timeliness, performance, or completeness of the information on our Website, nor can we guarantee uninterrupted access or error-free operation. While we strive to provide accurate and current information, we are not liable for any inaccuracies or errors.

Access to our Website may be limited from time to time for maintenance or updates, and we are not responsible for any damages or refunds due to unavailability or slow access caused by system backups, traffic, upgrades, or other factors.

You understand your obligation to provide only authentic, accurate information when purchasing products. If your provided information is incorrect and causes issues or damages, you may be liable for any resulting problems.

Privacy

You agree to our Privacy Policy.

Trade marks

Trade marks used on the Website belong to their respective owners. You must not use any trademark displayed on the Website without the express written permission of us or the third-party owner.

Jurisdiction

If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

Should you have any questions about any term of these Terms and Conditions, please contact us at contact@gippslandmedia.com.au.